At Folowani, the safety and protection of children using our platform is a top priority. We are committed to preventing any form of child sexual abuse and exploitation (CSAE) and ensuring a safe social environment for all users.

1. Our Commitment

Folowani strictly prohibits any content or behavior that exploits or endangers children. We comply with all applicable child protection laws and regulations, including:

• Children’s Online Privacy Protection Act (COPPA)

• Regional and national child protection laws in South Africa

We implement strict monitoring and moderation systems to prevent, detect, and respond to any inappropriate content involving children.

2. Reporting Mechanisms

Users can report any content or behavior that may involve the exploitation of children. Folowani provides easy-to-use in-app reporting tools:

1. Navigate to the post, profile, or message you want to report.

2. Click the Report button.

3. Select the category: Child Safety Concern.

4. Submit your report.

All reports are reviewed immediately by our safety team, and necessary actions are taken without delay.

3. Monitoring and Detection

Folowani employs a multi-layered approach to detect and prevent CSAE content:

• Automated scanning tools for images, videos, and text.

• AI-powered detection of harmful content.

• Manual review by trained content moderators.

• Flagging and removal of suspicious accounts or content.

Accounts involved in CSAE violations are immediately suspended and reported to authorities.

4. Collaboration with Authorities

We work closely with regional and national law enforcement agencies to report any child exploitation incidents. This includes:

• South African Police Service (SAPS)

• National Center for Missing & Exploited Children (NCMEC)

• Other authorized child protection organizations

We ensure that all reports are handled with urgency and confidentiality.

5. Education and Awareness

Folowani promotes child safety education to our users by:

• Providing in-app resources about online safety.

• Encouraging parents and guardians to supervise children’s online activity.

• Offering tips for identifying and reporting harmful content.

6. Contact for Child Safety Inquiries

If you have questions or concerns regarding our child safety policies, please contact:

Email: help@folowani.com
Address: Folowani Headquarters, Gauteng, South Africa

Our team is ready to respond promptly to inquiries regarding child protection and CSAE compliance.

7. Continuous Improvement

We regularly update our policies, detection systems, and training programs to maintain a safe environment for children. Folowani remains committed to:

• Zero tolerance for CSAE.

• Rapid response to user reports.

• Ongoing collaboration with authorities and child protection organizations.

Your safety matters. Help us protect children. Report any concern immediately.